Lead and enquiry desk
Every portal, website form, call, walk-in, and WhatsApp message lands in one queue, deduplicated against the existing database and routed by territory, budget band, and agent load.
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The CRM that runs a real estate business end to end

Real estate runs on follow-up. A lead that waits four hours is a lead somebody else closed, an inventory sheet that lives in three places sells the same unit twice, and a commission nobody reconciled becomes an argument six months later. BluPlots holds the enquiry, the site visit, the unit, the booking, the payment schedule, and the commission in one system, and puts an AI layer on top that scores every lead and drafts every follow-up before your team opens the app.
Every portal, website form, call, walk-in, and WhatsApp message lands in one queue, deduplicated against the existing database and routed by territory, budget band, and agent load.
Towers, floors, units, plots, and layouts with live availability, hold timers, and price lists that version themselves, so two agents can never sell the same unit twice.
Visit calendars per agent and per project, automated reminders to the client, geo-tagged check-ins from the mobile app, and a visit outcome captured before the agent leaves the site.
Booking forms, cost sheets, construction-linked or time-linked payment plans, demand letters generated on schedule, and receipts reconciled against the bank statement.
Partner onboarding, tagged attribution on every lead, slab-based brokerage rules, invoice generation, and a payout ledger both sides can see.
Snag lists, possession scheduling, documentation checklists, and the handover pack, so the relationship does not fall over at the point the unit is delivered.
Tenants, lease terms, escalation clauses, renewal windows, rent rolls, maintenance requests, and vendor work orders for the portfolio you hold rather than sell.
Pipeline by stage, source, project, and agent; velocity and conversion by cohort; a collections forecast that reads from the payment plan rather than from a spreadsheet.
Interface previews are representative layouts. Every deployment is configured to your own modules, terminology, and branding.
A model trained on your own won and lost history, not a generic template, ranks every enquiry by likelihood to book and tells the agent which three to call first this morning.
Recorded calls and site visit notes are transcribed, summarised, and written back to the lead as structured fields: budget, configuration, objection, and next step.
The next message is written in the agent's own tone and the client's language, personalised to the unit discussed, and held for one click of approval before it sends.
Payment behaviour, market conditions, and construction milestones combine into an early warning on which bookings are drifting toward cancellation.
BluPlots is built to sit inside the estate you already run. These connectors ship with the product; anything else is an integration engagement rather than a limitation.
Yes. The same record carries a unit from enquiry through booking and possession, and then into a tenancy with lease terms, rent roll, escalation clauses, and renewal alerts. Firms that only sell can leave the leasing modules switched off.
Both. A developer uses the inventory, payment plan, and channel partner modules; a brokerage uses the lead desk, listing management, and commission ledger against inventory it does not own. Roles and modules are configured per organisation.
We migrate it. Existing leads, units, bookings, and payment histories are mapped, cleaned, deduplicated, and loaded with a reconciliation report you sign off before go-live.
Yes. BluPlots runs on our cloud, in your own cloud account, or entirely on-premises, with the same feature set. Data residency is a deployment choice, not a licence tier.
A single-project deployment is typically live in two to four weeks. A multi-project developer with existing data, channel partner hierarchies, and accounting integration usually takes six to ten weeks.
How it works
The path a record takes through the product, and what the system does at each step without being asked.
Portals, ads, the website, the phone, and WhatsApp all write into one lead record, deduplicated on arrival and routed by rule rather than by whoever is free.
A model trained on your closings scores the enquiry, drafts the first response, and puts three names at the top of the agent's morning list.
Site visits, unit holds, cost sheets, and the booking form run against live inventory, so the number the client is quoted is the number in the system.
The payment plan raises its own demands, receipts reconcile against the bank feed, and the collections forecast updates itself.
After possession the record becomes a tenancy: lease terms, escalations, renewals, and maintenance in the same system that sold the unit.
Send us how you run this today, including the spreadsheets. We will show you BluPlots against your own process and tell you plainly what it would and would not change.