Knowledge and retrieval
Connectors to your document estate, databases, and applications, layout-aware parsing, chunking tuned to structure, hybrid vector and lexical retrieval with re-ranking, and permission-aware results so nobody retrieves what they cannot open.
Copilot and assistant builder
Assistants configured against a knowledge base, a tool set, and a persona, deployed to a web widget, Slack, Teams, or your own application through the API.
Agent runtime
Planner and executor loops with typed tool contracts over your internal APIs, durable run state that survives a restart, bounded retries, and human approval gates on every irreversible action.
Workflow automation
Triggers, conditions, and actions that combine deterministic steps with model steps, so the part that must be exact stays code and only the part that needs judgement calls a model.
Evaluation and testing
Golden sets, regression suites, side-by-side model comparison, scoring by rubric and by outcome, and a gate that blocks a prompt or model change from shipping if it regresses.
Guardrails and policy
Input and output filters, personal data detection and redaction before anything reaches a model, topic and tool restrictions per role, budget ceilings per run, and a refusal path that is designed rather than accidental.
Model gateway
One interface across hosted and self-hosted models, routing by cost, latency, and capability, caching, fallback, rate limiting, and a per-team spend view that finance can read.
Observability and audit
Every prompt, retrieval, tool call, and response traced with OpenTelemetry, replayable end to end, retained to policy, and searchable when somebody asks what happened on the third of March.